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Customer Service Representative

2 months ago

Cypress, California, United States Walgreens Full time
Job Description:

As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering assistance with products and services.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive experience for all customers
  • Register sales on assigned cash registers, collect cash, and distribute change as requested
  • Recommend items for sale to customers and suggest trade-up and/or companion items
  • Keep counters and shelves clean and well-merchandised, take inventory, and maintain records
  • Implement Company asset protection procedures to identify and minimize profit loss
  • Ensure compliance with state and local laws regarding regulated products
  • Construct and maintain displays, including promotional, seasonal, and sale merchandise
  • Assist with separation of food items and product placement as specified by policies/procedures
  • Provide customer service in the photo area, including digital passport photo service and suggestive sell of promotional photo products
  • Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers
Requirements:
  • Must be fluent in reading, writing, and speaking English
  • Requires willingness to work flexible schedule, including evenings and weekend hours
  • Prefer six months of experience in a retail environment
  • Prefer prior work experience with Walgreens