Nurse Triage Specialist

4 days ago


Minneapolis, Minnesota, United States Native American Community Clinic Full time
Job Summary

NACC is seeking a skilled Nurse Triage Specialist to join our team. As a key member of our healthcare team, you will be responsible for managing patient phone calls and triage, including communicating abnormal lab results and other orders directed by providers.

Key Responsibilities
  • Assess patient concerns and problems for all age groups over the phone through the collection of health data
  • Plan, prioritize, implement, and advise treatment based on approved protocols
  • Complete prescription refills using approved company protocols
  • Make hospital follow-up calls
  • Help develop and update written protocols
  • Work with NACC's leadership team to carry out projects related to the nursing team
  • Attend regular meetings with the Medical Director, care coordinator, and medical teams as needed for planning and reporting
Requirements
  • Minimum 2 years of experience providing direct patient care services in a clinic setting, preferably in nursing triage
  • Previous experience working with Native Americans or other marginalized communities is preferred
  • Certificates, licenses, and registrations required: Registered Nurse (RN), active, unrestricted license to practice in Minnesota, BLS CPR, proof of current COVID-19 vaccination
  • Computer skills required: Internet software, spreadsheet software (Excel), word processing software (Word), electronic mail software (Outlook), presentation software (PowerPoint), experience using EMR preferred
  • Other skills required: Works well independently and on a team, excellent communication, customer service, and case management skills


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