Operations Excellence Leader
3 days ago
We are seeking a highly motivated Operations Excellence Leader to join our team at NCG Hospitality. This role will be responsible for leading the development and implementation of operational strategies to drive growth and profitability across 4-8 hospitality properties.
About the CompanyNCG Hospitality is a leading ownership and operations company with over 45 years of experience. Our family-owned business operates over 30 properties across multiple states, including Hilton and Marriott hotels, restaurants, and conference centers.
This position requires a strong leader with a proven track record in hospitality management, who can inspire excellence and drive results in a fast-paced environment. Key responsibilities include:
- Developing and implementing operational standards for each property
- Monitoring KPIs and taking corrective action as needed
- Collaborating with general managers to maintain high-quality facilities and ensure excellent guest service
- Facilitating sales, marketing, and revenue management plans
The ideal candidate will possess a bachelor's degree in hospitality or a related field, along with strong coaching, training, and team-building skills. We offer a competitive salary range of $110,000 - $170,000 per year, depending on experience, plus benefits and opportunities for professional growth.
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Quality Excellence Leader
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Strategic Operations Leader
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