Banking Professional
11 hours ago
Citizens is seeking a highly skilled Banker to join our team. As a Banker, you will be the face of our branch, building lasting relationships with customers and providing trusted advice.
Key Responsibilities- Provide recommendations and assist customers with financial solutions, supporting spending, saving, borrowing, and investing needs.
- Get to know customers' personal financial goals and recommend tailored solutions to help achieve them.
- Introduce customers to digital and mobile-first ways to handle banking transactions.
- Collaborate with partners in Wealth Management, Mortgage, and Business Banking to help customers with more complex financial needs.
- Make outbound calls to acquire new customers and schedule financial checkup appointments.
- Meaningful work and relationships – You'll help customers with important financial decisions that impact their lives.
- Commitment to community – Give back with 4 hours of paid time off annually for volunteering, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
- Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning, and development resources.
- Exceptional benefits – Receive comprehensive health care coverage, including medical, dental, and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
- High School degree or GED required.
- 2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
- Ability to effectively ask questions and identify needs to improve the customer relationship.
- Proven success with building relationships, and recommending and referring products and services through in-person and phone interactions.
- Demonstrated skills in using digital technology to support the delivery of business goals.
- Aptitude to problem solve and provide solutions to customer issues.
- Recognized ability to strengthen relationships with teammates, business partners, and specialists through collaboration.
- Self-motivated, confident, and ability to multitask effectively.
- Ability to work branch hours, which can include weekends and evenings.
- Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to, successful completion of the pre-employment screening checks and obtaining a unique identifier from the NMLS.
- Completion of a video interview assessment as part of the application.
Equal Employment Opportunity
Citizens is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day.
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