Restaurant Operations Manager Trainee

3 weeks ago

Charleston, South Carolina, United States Circle K Stores, Inc. Full time

At Circle K Stores, Inc., we are seeking a highly motivated and experienced Restaurant Manager Trainee to join our team. As a Restaurant Manager Trainee, you will be responsible for preparing for the Restaurant Manager role by learning and developing the necessary skills and knowledge to manage the day-to-day operations of a designated Company-operated Restaurant.

Key Responsibilities:

  • Provide excellent guest service in a fast and friendly manner, coaching and correcting team members as necessary.
  • Recruit, interview, select, hire, and complete onboarding for all positions.
  • Maintain a clean restaurant environment by cleaning and performing general housekeeping duties, delegating job responsibilities and shift duties, and following up to ensure completion.
  • Establish build to's and maintain the production management system.
  • Direct team members to ensure all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
  • Supervise and coach team members to follow guidelines for food preparation and production management.
  • Ensure team members are properly trained on Brand and Company standards on an ongoing basis.
  • Cascade all relevant information and maintain a communication board.
  • Implement new Brand campaigns and conduct new product training.
  • Ensure product quality, food safety, and operational standards are met.
  • Monitor and ensure accuracy of all cash, sales, and inventory control records.
  • Communicate as required with the district manager.
  • Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required.
  • Guarantee a safe environment for team members and guests by following all government laws and safety codes and reporting facility issues to maintenance.
  • Complete reports on all incidents following our 5-minute rule policy.
  • Ownership for all financial and operational metrics, resulting in a profitable restaurant.
  • Conduct team member check-ins and provide positive feedback badges in Workday, using recognition to reinforce positive behaviors and performance.
  • Implement progressive discipline to address deficiencies in performance or failure to adhere to Company policies or regulatory requirements.
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

Benefits:

  • Medical, Dental, Vision, Term Life, and AD&D plans.
  • Flexible spending and health savings accounts.
  • Short-Term and Long-Term Disability.
  • Vacation, Holiday, Personal, and Sick paid time off.
  • Matching 401(k).
  • Tuition Reimbursement.
  • Stock Purchase Plan.
  • Employee Discount Program.
  • Discount Meal Benefit.
  • Wellness Plan.
  • Mobile Phone Benefit (GM).

Qualifications:

  • Minimum of 1-2 years restaurant management experience preferred.
  • Proficient in Microsoft Office Suite.
  • Valid state Driver's License required.
  • Serv Safe Manager certification preferred.
  • Open availability required.
  • Excellent communication skills.
  • Motivates, coaches, and leads team members.
  • Acts with integrity; keeps commitments.
  • Contagious positive attitude.
  • Conflict management skills.
  • Exhibits a sense of urgency.
  • Leads by example.
  • Frequently bend, twist at waist, kneel, squat, stand, and walk.
  • Occasionally climb and descend ladders.
  • Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
  • Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead.

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