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Front Desk Sales Associate

2 months ago

Melbourne, Florida, United States Jobs for Humanity Full time
Job Title: Front Desk Sales Associate

At Jobs for Humanity, we are seeking a highly skilled and motivated Front Desk Sales Associate to join our team. As a Front Desk Sales Associate, you will be responsible for providing exceptional customer service to our patients and their families, ensuring a welcoming and first-class experience.

Key Responsibilities:
  • Customer Service: Greet patients and families professionally, both in person and over the phone, and respond to their inquiries in a timely and accurate manner.
  • Administrative Tasks: Manage administrative tasks, including registering patients, maintaining accurate and complete patient accounts, and handling incoming patient documents and correspondence.
  • Communication: Collaborate with site leadership to facilitate management of complex patient issues and communicate effectively with patients, families, and other team members.
  • Quality Initiatives: Support patient care quality initiatives as directed and ensure timely and complete resolutions to patient issues.
  • Teamwork: Work collaboratively with other team members to achieve common goals and objectives.
Requirements:
  • Education: High school diploma or equivalent required.
  • Skills: Excellent customer service and communication skills, ability to work in a fast-paced environment, and intermediate skills with Microsoft Office Suite.
  • Experience: Prior experience in a healthcare environment and knowledge of medical insurance preferred.
What We Offer:
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We are committed to providing opportunities for growth and development for our employees.
  • Collaborative Work Environment: We have a collaborative and supportive work environment that values teamwork and open communication.