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Concierge - Front Desk Ambassador

1 month ago

Melbourne, Florida, United States Sagora Senior Living Inc. Full time
Job Summary

We are seeking a highly skilled and personable Concierge to join our team at Sagora Senior Living Inc. This role is responsible for providing exceptional customer service and creating a warm and welcoming environment for our residents and guests.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment.

Key Responsibilities:

  • Oversee the front desk and greet guests in a professional and friendly manner
  • Manage the reception area to ensure effective telephone and mail communications
  • Direct calls and take messages as appropriate
  • Keep the lobby area clean and presentable daily
  • Assist associates as needed at the front desk
  • Make rounds around the community as necessary for security procedures
  • Provide basic and accurate information in-person and via phone/email
  • Respond to emergency situations as needed

Requirements:

  • High school diploma or equivalent preferred
  • 6 months related experience preferred
  • Multitasking and time-management skills
  • Excellent customer service and organizational skills
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Maintain integrity and confidentiality
  • Excellent verbal and written communication skills

What We Offer:

  • Competitive compensation package
  • Opportunities for professional growth and development
  • A supportive and inclusive work environment
  • A comprehensive benefits package