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Customer Service Representative

2 months ago

Carrollton, Texas, United States UASA Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UASA. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve their issues in a professional and courteous manner.
  • Communication: Communicate effectively with customers, both verbally and in writing, to ensure their needs are met.
  • Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
  • Teamwork: Collaborate with other team members to achieve customer satisfaction and resolve complex issues.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience in a retail or service industry setting.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in basic computer skills.
  • Language: Bilingual in English and Spanish required.

What We Offer:

  • Competitive Pay: $13.00 - $15.00 per hour.
  • Opportunities for Advancement: Career growth opportunities within the company.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.