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Service Sales Representative

2 months ago

Capitol Heights, Maryland, United States Reliance Fire Protection Full time
Job Summary

We are seeking a highly skilled Service Sales Representative to join our team in Capital Heights, MD. As a key member of our sales team, you will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

Responsibilities
  • Assist in obtaining information needed for each job, including Purchase Order numbers, tax-exempt forms, insurance certificates, deficiency information, and certified payroll information.
  • Assist in scheduling inspections (monthly/quarterly/annually) per the contract with the customer and our inspectors to ensure compliance with state and local codes and the customer's contract.
  • Assist in scheduling service work based on quotes signed.
  • Collect inspection reports from inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; check for deficiencies and quote as necessary.
  • Scan and upload documents to our online document storage system, including invoices, purchase orders, contracts, and other necessary information.
  • Follow up with customers on deficiencies quoted.
  • Book and create jobs for inspections and service calls within our system; invoice after the job is complete per our company policies and procedures.
  • Assist with invoicing customers and follow up for collections of customers for the inspection department.
  • Responsible for customer and vendor relations.
  • Perform other duties as assigned by manager.
Qualifications/Education/Experience Requirements
  • High School Diploma/GED with Associate Degree preferred.
  • Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary.
  • Notary public a plus.
  • Good oral, written, telephone, and customer service skills.
  • Good time management, organizational, and interpersonal skills.
  • Ability to assist both internal and external customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to read, analyze, and interpret general business procedures and regulations.
  • Moderate to advanced computer skills, with advanced proficiency in Excel.
Certificates, Licenses, Registrations
  • Valid driver's license.
Physical Demands and Work Environment

Office environment – moderate noise. Mostly sedentary role with the need to move about the office to copy, scan, fax, and file. May require light lifting. Requires working on computers and phones consistently throughout the day.

Why Work for Reliance Fire Protection?

We offer competitive pay for experienced individuals. We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This provides financial support and backing, world-class training, and leadership development. We offer an industry-leading benefits package that includes medical, dental, vision, and other benefits. We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.

We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code. Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.

Davis-Ulmer and our Family of Companies offer a competitive benefits package, which includes health, dental, and vision insurance, a 401K match program, employer-funded profit-sharing plan, and a variety of voluntary benefits.

Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic.

Minority/Female/Disability/Veteran

DAVIS-ULMER

Enduring Purpose

To protect what people value most.

Equal Opportunity Employer, including disabled and veterans.