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Business Office Manager
1 month ago
At New Perspective, we are seeking a highly skilled and organized Business Office Manager to join our team. As a key member of our administrative team, you will be responsible for performing a variety of administrative tasks to ensure the smooth operation of our business office.
Key Responsibilities:- Manage job postings on job boards and submit time for payroll processing
- Manage employee records, including new employee onboarding and resident billing
- Monitor compliance with Medicaid eligibility standards and maintain accurate records
- Manage accounts payable, purchasing, and deposits
- Act as a hospitality ambassador and provide excellent customer service to residents, families, and visitors
- Maintain community employee records and ensure accurate time submission for bi-weekly payroll processing
- Provide onboarding and training for new team members and ensure completion of all training requirements
- Train team members on the Learning Management System and other applicable software applications
- Capture all vendor payables in systems and maintain vendor relationships
- Oversee collections of resident invoices and supervise concierge team members
- Screen, interview, hire, train, discipline, and terminate concierge team members
- Provide timely performance evaluations of concierge team members
- Assist in promoting positive Family Communication and champion hospitality
- High School diploma or GED equivalent or equivalent of relative experience
- Strong computer skills and ability to interact with a variety of electronic devices
- Experience working with older adults in senior living, long-term care, home health, or other healthcare settings a plus
- Strong administrative and organizational skills
- Ability to work in a team environment with strong communication and interpersonal skills
- Empathy for the challenges experienced by residents, families, and team members and the problem-solving skill sets to support them
- Ability to communicate effectively verbally and in writing using the English language
- Ability to prioritize and effectively manage multiple tasks simultaneously
- Ability to work a flexible schedule, including weekends and holidays
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Holidays
- Company-Paid Basic Life Insurance
- Voluntary Short-Term Disability
- Company-Paid Long-Term Disability
- Health Reimbursement Account/Health Savings Account
- Flexible Spending Accounts
- Education assistance - up to $5,000 per calendar year
- Leadership Development & Career Advancement
- Real-time Access to Earned Wages
- Referral Bonuses
- Employee Assistance Program
New Perspective is an Equal Opportunity Employer.
