Technical Account Manager for Engineering Solutions

2 days ago


Apex, North Carolina, United States Novanta Full time
Job Description

In this role, you will provide technical expertise to customers and internal stakeholders, working closely with cross-functional teams to develop innovative solutions. You will also participate in continuous improvement initiatives to drive process innovation and contribute to the development of product roadmaps and launch plans.

Responsibilities:

  • Develop and execute application use case test plans for New Product Introductions (NPIs)
  • Develop NPI technical training for field application engineers and customers
  • Technical support PoC for key strategic OEM customers
  • Partner with Product Managers to develop novel applications for ATI products that create significant customer value
  • Construct product demonstrations using Robots and presentations to showcase product capabilities at tradeshows, conferences, and customer sites
  • Create inbound and outbound marketing content, including Competitive analysis, videos, and application notes
  • Own or assist product managers in the execution of 80/20 and End of Life Strategy
  • Be recognized as a product and application subject matter expert to field application engineers and select strategic customers

Requirements:

  • Bachelor's degree in Mechanical, Controls, or related Engineering major
  • Experience in an engineering role, preferably in the automation, photonics or biomedical engineering
  • Strong understanding of mechanical systems and manufacturing processes
  • Up to 15% travel required
  • Excellent problem-solving skills and the ability to work independently
  • Strong communication and interpersonal skills to effectively interact with team members and clients

Estimated Salary: $90,000 - $115,000 per year

We offer a competitive salary range based on your location and experience. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.



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