Retail Service Coordinator

4 days ago


South Farmingdale, New York, United States The Bachrach Group Full time
Job Overview

We are seeking a highly skilled Retail Service Coordinator to join our team at The Bachrach Group LTD. This role is perfect for an individual who is passionate about delivering exceptional customer service and has experience in retail or call center environments.

About the Role

  • As a Retail Service Coordinator, you will be responsible for responding to customer inquiries over the phone, dispatching, locating parts, handling collection calls, and entering orders into internal systems.
  • You will also escalate customer concerns to management as needed and enter correct information from customer interactions.

Requirements

  • A minimum of 1 year of experience in customer service, preferably in retail or call center environments.
  • Proficient in Microsoft Office and familiar with various computer systems.
  • A positive, friendly, and professional demeanor is essential for this role.

Compensation

The successful candidate can expect to earn up to $19/hour, making it an attractive opportunity for those looking to advance their careers in customer service.



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