Retail Experience Representative

4 days ago


South Farmingdale, New York, United States The Bachrach Group Full time
Retail Customer Service Role

A leading retail company is looking for a customer service representative to join their team. As the first point of contact for customers, this role requires a positive, friendly attitude and excellent communication skills.

The successful candidate will have previous customer service experience, be tech-savvy and familiar with various computer systems. The ideal candidate will also be able to respond to customer inquiries, dispatch parts, and handle collection calls efficiently.

Job Overview:

Company Overview

The Bachrach Group LTD. has been building better workforces with extraordinary talent for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Salary: Up to $19/hour

Responsibilities:

  • Provide world-class customer service over the phone or in person
  • Enter orders into internal systems and perform data entry tasks
  • Escalate customer concerns to management as needed

Requirements:

  • Previous customer service experience
  • Proficiency in Microsoft Office
  • Familiarity with computer systems
  • Positive and professional demeanor


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