Guest Experience Coordinator

3 weeks ago


Conway, New Hampshire, United States MSCCN Full time

Job Title

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Front Desk Supervisor

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Location

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Residence Inn by Marriott, North Conway, NH

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Job Type

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Full-time

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Salary

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$18-$22 per hour

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Responsibilities

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  • \
  • Lead and motivate the front desk team to deliver outstanding customer service\
  • Assist with training and development of front desk staff\
  • Ensure proper check-in and check-out procedures\
  • Handle guest inquiries and resolve any issues or complaints\
  • Maintain accurate financial records and complete reports\
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Requirements

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To be successful in this role, you should have:

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  • \
  • Minimum 2 years of experience in hotel front desk\
  • Excellent communication and interpersonal skills\
  • Strong leadership abilities\
  • Familiarity with hotel reservation systems\
  • Flexibility to work evenings, weekends, and holidays\
  • Customer service-oriented mindset\


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