Restaurant Operations Manager
5 days ago
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wilkinson Companies. As a Restaurant Operations Manager, you will be responsible for leading our Subway store team and ensuring the highest level of customer satisfaction and service.
Key Responsibilities- Leadership and Team Development
- Assist in the training and mentoring of new hires or candidates eligible for promotion.
- Help the manager to recognize potential leaders and promote/mentor them into leadership roles.
- Oversee processes and procedures that have been put in place and assist in educating the team accordingly.
- Team/Servant Leadership
- Set up and communicate with all shifts.
- Be a servant leader to the team and support the leadership of the Subway Store Manager/Assistant.
- Communicate positively with the team to maintain a supportive working environment.
- Foster a culture in the store that services the guest above and beyond their expectations.
- Executing on Brand Standards
- Execute on Subway brand standards communicated by the President, Vice President, and Director of Operations of the Travel Centers and C-Stores.
- Communicate and educate the Subway brand standards to the team and support a cohesive culture promoting and adhering to these standards.
- Honest. Hardworking. Team member of Wilkinson Companies
- Be an active member of the Wilkinson team that assists in diligently executing daily operations of the store and works to maintain consistency for the team.
- Communicate and uphold store quality and safety standards.
- Provide a positive team mindset and maintain team accountability.
- A minimum of one (1) year in a restaurant environment, experience in supervising and training staff.
- Excellent verbal and written communication skills.
- Ability to work any area of the restaurant when needed.
- Operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Ability to lift 10 pounds frequently and up to 30 pounds occasionally.
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