Assistant Store Manager
1 week ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Wilkinson Companies. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, maintaining high standards of customer service, and driving sales growth.
Key Responsibilities- Store Operations
- Assist the Store Manager in overseeing the daily operations of the store, including receiving and processing inventory, managing cash handling and sales floor operations.
- Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
- Customer Service
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Ensure that all customer interactions are handled in a friendly and courteous manner, maintaining a positive and welcoming store environment.
- Sales Growth
- Assist the Store Manager in developing and implementing sales strategies to drive sales growth and increase customer loyalty.
- Monitor sales performance and provide feedback to the Store Manager on areas for improvement.
- Team Development
- Assist in the training and development of store staff, providing coaching and feedback to ensure that they have the skills and knowledge needed to perform their jobs effectively.
- Help to identify and develop future leaders within the store, providing opportunities for growth and development.
- Leadership
- Assist the Store Manager in leading the store team, providing guidance and support to ensure that they are working together effectively to achieve store goals.
- Help to foster a positive and inclusive store culture, promoting teamwork and collaboration among store staff.
- Brand Standards
- Assist in the implementation and maintenance of brand standards, ensuring that the store is presented in a consistent and professional manner.
- Help to educate store staff on brand standards and ensure that they are adhering to them.
- Requirements
- High school diploma or equivalent required; associate's or bachelor's degree in business or a related field preferred.
- Minimum 2 years of retail experience, with a focus on store operations and customer service.
- Ability to work a flexible schedule, including evenings and weekends.
- Strong communication and leadership skills, with the ability to work effectively with store staff and management.
- Ability to lift up to 50 pounds and stand for long periods of time.
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