Subway Team Supervisor
2 weeks ago
- Role Overview:
The Subway Supervisor plays a pivotal role in the efficient operation of the store, particularly in the absence of the Subway Store Manager or Assistant. This position requires effective communication and direction from the management team to ensure smooth daily operations. - Key Responsibilities:
- Leadership and Direction: Upon starting their shift, the Subway Supervisor will receive updates from the store manager or assistant, ensuring that all tasks are delegated effectively. This includes overseeing daily operations such as inventory management, cleanliness, and customer service.
- Team Development: The Subway Supervisor is instrumental in training new employees and mentoring potential leaders within the team. This role involves recognizing talent and fostering growth opportunities for team members.
- Servant Leadership: A successful Subway Supervisor embodies servant leadership, promoting a positive work environment and maintaining open lines of communication with all shifts. This role is crucial in cultivating a culture that prioritizes exceptional customer service.
- Brand Standards Execution: The Subway Supervisor is responsible for upholding Subway's brand standards as communicated by upper management. This includes educating the team on these standards and ensuring compliance throughout the store.
- Team Accountability: As an active member of the Wilkinson Companies team, the Subway Supervisor contributes to maintaining operational consistency and quality standards, fostering a collaborative and accountable team atmosphere.
- Qualifications:
- At least one year of experience in a restaurant setting, with a focus on supervisory and training roles.
- Strong verbal and written communication skills.
- Flexibility to work in various areas of the restaurant as needed.
- Proficiency in operating a computerized Point of Sale system.
- Physical ability to stand, walk, and bend throughout the workday.
- Capability to lift up to 30 pounds occasionally.
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