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Retail Sales Representative
2 months ago
Overview:
Join the vibrant team at Hilldale Shopping Center, where our beloved shops and dining establishments are seeking enthusiastic individuals to enhance their customer experience.
Role Summary:
The Sales Associate plays a pivotal role in the success of our retail environment by guiding customers throughout their shopping journey.
Key Responsibilities:
- Deliver an outstanding customer experience by adhering to service standards.
- Actively engage with customers to assess their needs and recommend products.
- Maintain up-to-date product knowledge and utilize available training resources.
- Collaborate with a dynamic team to meet and exceed sales objectives.
- Share information about product offerings, services, and special events with customers.
- Demonstrate products upon customer request or as directed by management.
- Ensure compliance with all company policies and operational procedures.
- Uphold a clean and organized store environment, including all customer areas.
Transaction Management:
- Accurately process various transactions through the POS system, including sales and returns.
- Maintain pricing accuracy and ensure proper stock levels on the sales floor.
Communication Skills:
- Exhibit strong verbal and written communication skills with customers and team members.
- Report any safety concerns to the Manager on Duty promptly.
Essential Functions:
- Ability to communicate effectively and work collaboratively with customers and colleagues.
- Capability to remain stationary for extended periods and move throughout the store.
- Physical ability to demonstrate and retrieve merchandise as needed.
- Flexibility to work varied shifts, including evenings and weekends.
Qualifications:
- Previous retail sales experience is preferred.
- Must be at least 18 years of age.
- Familiarity with POS systems is required.
Core Competencies:
- Customer Focus: Inspire and engage customers effectively.
- Authenticity: Communicate with respect and sincerity.
- Decision Making: Combine knowledge and experience to make informed choices.
- Accountability: Take responsibility and provide solutions.
- Results Orientation: Meet and exceed performance expectations.
