Retail Sales Representative
2 weeks ago
*The offered compensation or compensation range is influenced by various factors, including but not limited to, overall experience, relevant experience, educational background, certifications, applicable skills and expertise, and the job location.
Position Summary:
The Sales Associate serves as the primary customer service representative within the store. Their main responsibility is to surpass customer expectations by understanding their needs, locating suitable products, providing detailed product information, and finalizing the sale.
Key Responsibilities:
- Achieve and exceed sales targets
- Uphold brand and operational standards (visual presentation, cleanliness, etc.)
- Address customer needs and exceed expectations by applying the UNIQLO service standards, adhering to the UNIQLO Fundamental Principles, and utilizing the 6 standard phrases.
- Be knowledgeable about fitting room protocols and assist as necessary
- Serve as a cashier when required, following established cashier procedures
- Process incoming shipments and ensure all merchandise is displayed on the sales floor in a complete size range
- Support management in identifying and resolving store issues
- Provide customers with product and brand insights
- Adhere to all company policies and procedures and inform management of any violations
- Assist with special projects as directed by management
- Medical, dental, and vision insurance
- 401k plan with a 100% match on the first 3% contributed, and 50% on the next 2%
- Paid parental leave
- Fertility benefits, including IVF
- Life insurance
- Short-term and long-term disability coverage
- HSA/FSA options
- Employee Assistance Program
- Vacation & Personal Time Off
- Sick & Wellness Time Off
- 30% Employee Merchandise Discount
- Employee Referral Bonus
- Commuter benefits
As an Equal Opportunity Employer, UNIQLO does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
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