Retail Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide outstanding customer service to members, responding to their needs and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote products and services.
- Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
- Maintain safety and security standards, adhering to company policies and procedures.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly wage and performance-based bonus awards.
- Opportunities for career growth and advancement.
- Comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plans.
- Paid time off and parental leave.
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and programs to support our associates' physical, emotional, and financial well-being.
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