Patient Services Specialist On Site
2 days ago
We are seeking a highly skilled Patient Services Specialist to join our team at Providence Shared Services. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth registration and arrival process for patients, while also completing financial clearance functions.
Key Responsibilities- Assist patients during the on-site registration and arrival process for scheduled and unscheduled visits
- Collect accurate demographic information, insurance information, and patient liability (if known) at the time of service
- Complete financial clearance functions on assigned scheduled accounts
- Provide exceptional customer service to patients, promoting positive encounters and a professional, friendly, and respectful manner
- Associate's Degree in Healthcare or Business Administration
- Provider Basic Life Support (BLS) - American Heart Association certification
- Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Specialist (CRCS) certification
- Three (3) years of experience in Patient Access or a related field
- Experience with insurance eligibility systems and medical terminology
At Providence, we value our caregivers and offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. We are committed to creating an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.
About ProvidenceProvidence is a comprehensive health care organization serving more than 50 hospitals, over 1,000 clinics, and a full range of health and social services across seven states. We are dedicated to delivering patient-focused, whole-person care built on understanding, commitment, and mutual respect.
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Patient Services Specialist On Site
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