HR Service Center Supervisor
23 hours ago
UnityPoint Health is seeking an experienced HR Service Center Supervisor to join our team. As a key member of our HR Shared Services department, you will be responsible for overseeing the day-to-day operations of the HR Service Center and providing leadership to our team members.
Key Responsibilities:- Supervise and coordinate the day-to-day operations of the HR Service Center and team members.
- Provide leadership to staff that encourages team member empowerment, decision making, and planning to ensure effective, efficient operations.
- Establish an environment for team member growth, development, career planning, productivity, and satisfaction.
- Responsible for decisively overseeing the establishment of work schedules, reviewing staffing needs, and supervising and training team members.
- Review, approve, and work with service center representative staff on timekeeping adjustments, PTO management, timecards, and payroll accuracy as needed.
- Establish effective mechanisms of communication with staff and the management team to foster an environment of openness, trust, teamwork, and staff development.
- Establish productivity guidelines, monitor, and adjust to achieve maximum productivity.
- Assist in the planning and monitoring of quality improvement activities to ensure any necessary corrective action in the department.
- Provide status reports on a regular basis.
- Monitor adherence to Service Level metrics and develop, execute, and communicate service improvement plans to the department and/or customers.
- Transfer knowledge and collaborate across departments and divisions.
- 5 years of relevant experience working in HR, or call center operations, and shared service operations.
- 1+ year of leadership experience.
- Requires a BS/BA degree in a related field.
UnityPoint Health offers a competitive Total Rewards program, a commitment to diversity, equity, and inclusion, and opportunities for development and growth. If you are a motivated and experienced HR professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
-
HR Supervisor
1 day ago
West Des Moines, Iowa, United States UnityPoint Health Full timeJob Title: HR SupervisorUnityPoint Health is seeking an experienced HR Supervisor to join our team. As an HR Supervisor, you will be responsible for overseeing the day-to-day operations of the HR Service Center and providing leadership to the team.Key Responsibilities:Supervise and coordinate the day-to-day operations of the HR Service Center and team...
-
HR Supervisor Shared Services
2 days ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking an experienced HR Supervisor to lead our Shared Services team at UnityPoint Health. As a key member of our HR department, you will be responsible for overseeing the day-to-day operations of the HR Service Center and providing leadership to our team members.Key ResponsibilitiesSupervise and coordinate the day-to-day operations of the...
-
Environmental Services Supervisor
4 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly motivated and organized Environmental Services Supervisor to join our team at UnityPoint Health. As a key member of our Environmental Services team, you will be responsible for planning, organizing, and executing work activities to support the policies and procedures of the Medical Center.Key ResponsibilitiesPlan and...
-
Environmental Services Supervisor
3 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly motivated and experienced Environmental Services Supervisor to join our team at UnityPoint Health. As a key member of our Environmental Services department, you will be responsible for planning, organizing, and executing work activities to support the policies and procedures of the Medical Center.Key ResponsibilitiesDevelop...
-
Environmental Services Supervisor
2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly motivated and experienced Environmental Services Supervisor to join our team at UnityPoint Health. As a key member of our Environmental Services department, you will be responsible for planning, organizing, and executing work activities to support the policies and procedures of the Medical Center.Key ResponsibilitiesPlan,...
-
Data Center Network Specialist
3 weeks ago
Des Moines, Iowa, United States Resource Logistics Full timeData Center Network Technician Job DescriptionResource Logistics is seeking a highly skilled Data Center Network Technician to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our data center network infrastructure.Key Responsibilities:Physically troubleshoot network components, including...
-
Environmental Services Supervisor
3 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly motivated and experienced Environmental Services Supervisor to join our team at UnityPoint Health. As a key member of our Environmental Services department, you will be responsible for planning, organizing, and executing work activities to support the policies and procedures of the Medical Center.Key ResponsibilitiesDevelop...
-
IT Service Supervisor
1 hour ago
West Des Moines, Iowa, United States The Iowa Clinic Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Service Supervisor to join our team at The Iowa Clinic. As a key member of our IT department, you will be responsible for overseeing the day-to-day operations of our service team, ensuring that our technology infrastructure is running smoothly and efficiently.Key ResponsibilitiesOversee the...
-
Environmental Services Supervisor
4 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeAbout the RoleWe are seeking a highly motivated and organized Environmental Services Supervisor to join our team at UnityPoint Health. As a key member of our Environmental Services team, you will play a critical role in maintaining the highest possible sanitary standards and good public relations with all people concerned.Key ResponsibilitiesPlan, organize,...
-
Program Supervisor
2 hours ago
West Des Moines, Iowa, United States Sevita Full timeJob SummarySevita is seeking a Program Supervisor to join our team in West Des Moines, IA. As a Program Supervisor, you will be responsible for facilitating the implementation of Individual Service Plans (ISPs) and participating in administrative duties such as staff hiring, training, and oversight. You will also supervise a team of Direct Support...
-
Service Center Director
2 weeks ago
Des Moines, Iowa, United States VIOCF Full timeJob Title: Service Center ManagerJoin Our Team at VIOCF, a leading provider of automotive services, as a Service Center Manager. In this role, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive business growth.About the RoleLead a team of service center staff to provide superior customer service and...
-
Operations Supervisor
2 weeks ago
Des Moines, Iowa, United States Biomat USA Full timeJob Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Grifols, a global healthcare company dedicated to improving the health and well-being of people around the world.Job Summary:The Operations Supervisor will be responsible for overseeing the day-to-day operations of our plasma center, ensuring that all...
-
Clinical Supervisor
2 weeks ago
Des Moines, Iowa, United States Orchard Place Full timeJoin Our Team as a Center Based Therapy SupervisorAt Orchard Place, we are committed to providing exceptional care to children, youth, and families. We are seeking a highly skilled and dedicated Center Based Therapy Supervisor to lead our team of mental health clinicians.About the RoleThe Center Based Therapy Supervisor will be responsible for providing...
-
Des Moines, Iowa, United States UnityPoint Health Full timeJob SummaryWe are seeking a highly skilled and experienced Behavioral Health Supervisor to join our team at Powell Chemical Dependency Center. As a Behavioral Health Supervisor, you will be responsible for providing leadership and guidance to our team of behavioral health professionals, ensuring that our patients receive the highest quality...
-
Customer Service Test Center Administrator
18 hours ago
West Des Moines, Iowa, United States Prometric Full timeAbout UsPrometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades...
-
Assistant Service Center Manager
3 weeks ago
Des Moines, Iowa, United States VIOCF Full timeJob SummaryWe are seeking a highly skilled and motivated Assistant Service Center Manager to join our team at VIOCF. As a key member of our service center team, you will be responsible for leading, developing, and training others to provide exceptional customer service.Key ResponsibilitiesDeliver a positive first impression to each guest with a warm and...
-
Director of Global HR Operations
2 weeks ago
Des Moines, Iowa, United States Kraken Crypto Exchange Full timeAbout Kraken Crypto ExchangeKraken Crypto Exchange is a mission-focused company rooted in crypto values, dedicated to accelerating the global adoption of crypto and blockchain technology. Our team is a world-class group of crypto enthusiasts, united by our desire to discover and unlock the potential of crypto and blockchain technology.Job DescriptionWe are...
-
Operations Supervisor
3 weeks ago
Des Moines, Iowa, United States Biomat USA Full timeOperations Supervisor Job DescriptionGrifols is a global healthcare company that has been working to improve the health and well-being of people around the world since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, produce, and market innovative medicines, solutions, and services in over 110 countries and...
-
Customer Service Representative
2 weeks ago
Des Moines, Iowa, United States Acro Service Corp Full timeJob Title: Call Center SpecialistAt Acro Service Corp, we are seeking a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our clients through phone calls, emails, and other communication channels.Key Responsibilities:Respond to customer inquiries and...
-
Operations Supervisor
1 day ago
Des Moines, Iowa, United States GRIFOLS, S.A. Full timeJob Title: Operations SupervisorGrifols is a global healthcare company that has been improving the health and well-being of people around the world since 1909. We are leaders in plasma-derived medicines and transfusion medicine, and we develop, produce, and market innovative medicines, solutions, and services in over 110 countries and regions.Key...