Front Office Associate

4 days ago

Lady Lake, Florida, United States RAYUS Radiology Full time

At RAYUS Radiology, we are committed to delivering exceptional patient care and service. As a Front Office Associate, you will play a vital role in ensuring our patients receive the highest level of service and support.

Key Responsibilities:

Registration (55%):

  • Greet and register patients scheduled for imaging services, processing demographic information and payment plans as needed.
  • Answer phones and handle calls in a friendly and efficient manner, providing accurate information and assistance to patients and referring professionals.
  • Field calls appropriately for center associates, ensuring timely and effective communication.
  • Act as a liaison between technologists and patients waiting for exams, relaying messages regarding scanner status and other clinic information.
  • Maintain the front office lobby area, ensuring a clean and organized environment for patients and staff.
  • Order office supplies as needed to maintain a well-stocked and efficient front office.
  • Maintain a supply of patient information sheets and ensure accurate and up-to-date records.
  • Push imaging via electronic interfaces, ensuring seamless communication with referring professionals.
  • Complete confirmation calls and provide preparation instructions to patients, ensuring a smooth and efficient experience.
  • Fax reports, billing information, and medical release forms as requested, maintaining confidentiality and accuracy.

Insurance (20%):

  • Verify patient insurance and pre-certify exams with the patient's insurance company, ensuring accurate and timely processing.
  • Obtain insurance authorization and use knowledge of insurance carriers and procedures to obtain waivers as needed.
  • Handle release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies, following company guidelines.

Scheduling (20%):

  • Arrange transportation, interpreters, and hotel accommodations for patients as needed, ensuring a smooth and efficient experience.
  • Enter and submit patient exam orders, verifying accuracy and completeness.
  • Verify orders match exam schedules, ensuring timely and effective processing.
  • Schedule referrals and ensure proper authorizations are obtained, maintaining accurate and up-to-date records.
  • Schedule walk-in patients, ensuring a smooth and efficient experience.
  • Process requests for image orders and CDs from referring physicians and patients, maintaining accurate and up-to-date records.
  • Maintain an up-to-date and accurate database on all current and potential referring physicians, ensuring seamless communication and collaboration.

Other Duties (5%):

Perform other duties as assigned, ensuring a smooth and efficient operation of the front office.

  • Front Office Coordinator

    4 weeks ago

    Lady Lake, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients and referring professionals.Key Responsibilities:Registration: Greet and check-in patients...

  • Front Office Representative

    4 weeks ago

    Lady Lake, Florida, United States RAYUS Radiology Full time

    Job SummaryRAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients and referring professionals.Key Responsibilities:Registration: Greet and check-in patients...

  • Dental Office Coordinator

    22 hours ago

    Lady Lake, Florida, United States Lifetime Dentistry of Lady Lake Full time

    About the RoleWe are seeking a highly organized and detail-oriented Dental Office Assistant to join our team at Lifetime Dentistry of Lady Lake, FL. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental team.ResponsibilitiesPatient Greeting and Communication: Greet...

  • Medical Office Coordinator

    24 hours ago

    Lady Lake, Florida, United States SIMED Full time

    Job Title: Clinic Assistant / Front Desk ReceptionistSIMEDHealth is seeking a highly organized and detail-oriented Clinic Assistant / Front Desk Receptionist to join our Hand Center team in Lady Lake, FL.The Clinic Assistant is responsible for managing the front desk reception and ensuring a smooth transition of patients throughout the clinic areas. Key...

  • Dental Office Assistant

    3 weeks ago

    Lady Lake, Florida, United States Lifetime Dentistry of Lady Lake Full time

    About the RoleWe are seeking a highly motivated and organized Business Assistant to join our team at Lifetime Dentistry of Lady Lake. As a Business Assistant, you will play a critical role in supporting our front office operations and ensuring the smooth delivery of patient care.Key ResponsibilitiesGreet and welcome patients, creating a positive first...

  • Dental Office Assistant

    2 weeks ago

    Lady Lake, Florida, United States Lifetime Dentistry of Lady Lake Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Assistant to join our team at Lifetime Dentistry of Lady Lake. As a Business Assistant, you will play a critical role in supporting our front office operations and ensuring seamless patient care.Key ResponsibilitiesGreet and welcome patients, creating a positive first impression of...

  • Dental Office Assistant

    2 weeks ago

    Lady Lake, Florida, United States Lifetime Dentistry of Lady Lake Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Assistant to join our team at Lifetime Dentistry of Lady Lake. As a Business Assistant, you will play a critical role in supporting our front office operations and ensuring seamless patient care.Key ResponsibilitiesGreet and welcome patients, creating a positive first impression of...

  • Cashier Associate

    1 week ago

    Lady Lake, Florida, United States Winn-Dixie Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier Associate to join our team at Winn-Dixie. As a Cashier Associate, you will be responsible for providing excellent customer service, operating cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide continuous attention to customer needs and...

  • Member Frontline Cashier Associate

    4 weeks ago

    Lady Lake, Florida, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Frontline Cashier Associate to join our team at Walmart. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide Exceptional Customer Service:...

  • Frontline Cashier Associate

    3 weeks ago

    Lady Lake, Florida, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional member service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide outstanding member service by greeting...

  • Front Desk Administrative Assistant

    3 weeks ago

    Lake Mary, Florida, United States Qualus Full time

    {"title": "Front Desk Administrative Assistant", "description": "Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Qualus. As a key member of our support staff, you will be responsible for ensuring the smooth operation of our daily office activities.Key ResponsibilitiesFront Desk...

  • Front Desk Administrative Assistant

    4 days ago

    Lake Mary, Florida, United States Qualus Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Qualus. As a key member of our support services team, you will be responsible for ensuring the smooth operation of daily office activities, providing exceptional customer service, and maintaining a professional and efficient work...

  • Front Desk Administrative Assistant

    2 weeks ago

    Lake Mary, Florida, United States Qualus Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Qualus. As a key member of our support services team, you will be responsible for ensuring the smooth operation of daily office activities and providing exceptional support to our employees and clients.Key ResponsibilitiesFront Desk...

  • Medical Assistant Professional

    3 weeks ago

    Lady Lake, Florida, United States HealthCare Support Full time

    Job SummaryWe are seeking a skilled Medical Assistant to join our team at HealthCare Support. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare professionals.Key ResponsibilitiesAssist healthcare providers in examination and treatment of patientsProvide care in triaging, collecting vital...

  • Rural Carrier Associate/Sr. Rural Route Associate

    3 weeks ago

    Lady Lake, Florida, United States US Postal Service Full time

    About the Role:As a Rural Carrier Associate with the US Postal Service, you will be responsible for:Delivering and collecting mail along a prescribed rural route using a vehicle.Providing customers on the route with a variety of services, including mail delivery and package handling.Working in a fast-paced environment with a focus on customer satisfaction...

  • Executive Housekeeping Manager

    3 weeks ago

    Lady Lake, Florida, United States Towneplace Suites The Villages Full time

    Job SummaryTownePlace Suites by Marriott Lady Lake/The Villages is seeking a highly skilled and experienced Executive Housekeeper to lead their housekeeping team. As a key member of the hotel's management team, the successful candidate will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in all public areas and...

  • Medical Assistant Professional

    2 weeks ago

    Lady Lake, Florida, United States HealthCare Support Full time

    Medical Assistant Job DescriptionWe are seeking a skilled Medical Assistant to join our team at HealthCare Support. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Daily Responsibilities:Assist healthcare providers in examination and treatment of patientsProvide care in triaging,...

  • Medical Assistant Professional

    1 week ago

    Lady Lake, Florida, United States HealthCare Support Full time

    Job Title: Medical AssistantWe are seeking a highly skilled and experienced Medical Assistant to join our team at HealthCare Support. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering high-quality services.Daily Responsibilities:Assist healthcare providers in...

  • Bilingual Front Office Representative

    2 weeks ago

    Lake Worth, Florida, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front office team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may...

  • Front Desk Administrative Coordinator

    3 weeks ago

    Lake Mary, Florida, United States Qualus Full time

    **Job Summary:**We are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Qualus. As a key member of our office operations team, you will be responsible for ensuring the smooth day-to-day operation of our office activities.**Key Responsibilities:**Front Desk Operations: Greet visitors, manage front office...