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Customer Experience Representative

2 months ago

Cambridge OH, United States DISH Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge technology solutions.

Key Responsibilities
  • Represent DISH in customers' homes, providing top-notch service and support
  • Install and configure DISH equipment, ensuring seamless connectivity and optimal performance
  • Consult with customers on their smart home possibilities, providing expert guidance and recommendations
  • Collaborate with internal teams to resolve customer issues and improve overall service quality
Requirements
  • Ability to build rapport quickly and establish trust with customers
  • Physical stamina to stand on ladders, lift heavy equipment, and work in varying climates
  • Valid driver's license and a driving record that meets DISH's safety standards
  • Ability to travel as needed
What We Offer
  • Competitive hourly rate of $19.50
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with potential for up to $9,100 in annual bonuses
  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • 401(k) with company match and employee stock purchasing program (ESPP)
  • Tuition reimbursement and opportunities for career advancement
About DISH

DISH is a leading provider of satellite television, internet, and mobile services. We are committed to delivering exceptional customer experiences and innovative solutions that simplify lives. Join our team and be part of a dynamic and growing organization that values customer satisfaction and employee growth.