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Customer Experience Coach

2 months ago

Montpelier, Vermont, United States Blue Compass RV East Montpelier Full time
Job Description

Job Title: RV Demonstration Specialist

Job Summary:

We are seeking a highly skilled RV Demonstration Specialist to join our team at Blue Compass RV East Montpelier. As an RV Demonstration Specialist, you will be responsible for providing exceptional customer service and ensuring a seamless demonstration experience for our customers.

Key Responsibilities:

  • Work directly with the Prep Manager to assist customer(s) through the entire demonstration process from the moment they arrive to pick up their new RV.
  • Assist and oversee the completion of the prepping and cleaning of the RV prior to the customer arriving for their demonstration.
  • Create an educational and fun experience for our customer's during the entire demonstration process.
  • Notate any concerns the customer may have during the demonstration and report it back to the Prep Manager immediately.
  • Walk the customer through the Parts Store and guide the customer(s) through the purchase of all products and accessories they may want to buy and/or have installed on the RV.
  • Coordinate the installation of any accessory purchases with the Prep Manager.
  • Complete any other jobs that the Prep Manager assigns.

Requirements:

  • RV experience or owning an RV preferred
  • Previous experience working with customers
  • Excellent written and verbal skills

What We Offer:

As a valued member of our team, you will enjoy a competitive compensation package, including a salary range of $19-$25/hourly. You will also have access to a comprehensive benefits package, including medical, dental, vision, disability, FSAs, and life insurance, as well as paid time off and paid holidays. Additionally, you will be eligible for our 401K plan, gas discount, pet insurance, and employee assistance program.

Why Join Our Team:

At Blue Compass RV East Montpelier, we are committed to providing our customers with an exceptional experience. We are a dynamic and growing company that values our employees and offers opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about the RV industry, we encourage you to apply for this exciting opportunity.