Store Management Leader
1 month ago
We are seeking a dedicated and results-driven Store Management professional to join our team at JD Finish Line. As a key member of our store operations team, you will play a vital role in delivering exceptional customer service, driving sales growth, and developing our team members to achieve their full potential.
Key Responsibilities:
- Assist the Store Manager in leading daily shift management, including customer relations, inventory control, and visual merchandising.
- Train and coach store associates to promote and execute team, store, and company performance.
- Partner with management to plan, implement, and execute change initiatives to improve organizational performance.
- Supervise shipments, deliveries, and transfers of merchandise to ensure accurate inventory results.
- Seek to understand customer needs and preferences to enhance the overall customer experience.
- Provide constructive feedback and facilitate conflict resolution to promote team growth and collaboration.
- Maintain individual and shift sales performance.
- Provide daily shift floor coverage and demonstrate sound understanding and judgment of store priorities.
- Demonstrate a high business acumen, including knowledge of key performance indicators, inventory movement, and sales performance.
- Embrace accountability and set attainable goals for store sales, metrics, and personnel development.
- Accountable for key decision-making to influence change, sales, and customer service.
- Provide security and loss prevention in-store to minimize company shrink.
- Uphold company policies, procedures, and standards regarding personal and store sales/performance metrics.
- Assist management with recruiting and interviewing potential employees.
- Accountable for opening and closing store procedures, including cash reconciliation, banking, reporting, and security.
- Adhere to and uphold all company policies and procedures.
- Additional duties and projects as required.
Requirements:
- High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred.
- Basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.
- Effective communication skills with internal and external individuals at all levels.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Must be at least 18 years or older.
Physical Demands:
- Requires standing approximately five to 14 hours per day.
- During peak sale periods, will work for long periods throughout a one to 12 hour day.
- Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 – 25 lbs regularly.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
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