Assistant Manager for Plasma Center

2 weeks ago

Aurora, Oregon, United States Grifols Full time
Job Title: Assistant Manager for Plasma Center

We are seeking an experienced and skilled Assistant Manager to join our team at Grifols, a global healthcare company dedicated to improving the health and well-being of people worldwide.

Job Summary:

The Assistant Manager will assist the Center Manager in providing employee supervision, guidance, and troubleshooting, as well as ensuring compliance with regulatory and corporate policies and procedures.

Key Responsibilities:
  • Assist the Center Manager in overseeing all aspects of the donor center, including employee supervision, training, and quality control.
  • Collaborate with Training and Quality staff to ensure that training and quality goals are met.
  • Coach and lead employees through effective feedback and performance management.
  • Monitor and evaluate operations, and develop action plans to maximize center efficiency.
  • Responsible for all personnel functions, including hiring, assignment, and direction of work, development and training, disciplinary actions, and termination.
  • Direct the training activities of production employees through the Training Coordinator.
  • Partner with the Center Manager in budget preparation and oversee facility operations to achieve production targets and quality goals at the agreed-upon cost structure.
  • Review and approve employee schedules to accommodate donor cycles.
  • Actively delegate, monitor, and hold responsible the operations supervisors for their performance.
  • Direct and supervise employees, and determine the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
  • Compile and submit orders to vendors to meet determined inventory levels.
  • Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
  • Responsible for freezer management, including overseeing plasma shipments and equipment failures.
  • Required to answer all freezer alarms and deal with them appropriately.
  • Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
  • Develop and implement active donor recruitment advertising campaigns to improve production levels.
  • Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Direct key personnel in donor selection, plasma collection, and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
  • Control center donor funds and ensure that all financial records are accurate and in order.
  • Keep Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
  • Minimize center liability through constant risk management review. Investigates all unsafe situations and situations/complaints. Develops and implements required corrective actions.
  • Directs and monitors the performance of outside vendors.
  • Review and monitor special projects for accuracy and timely completion.
  • Works with the Center Manager in implementing the donor center's mission into the community.
  • Performs other duties as required.
Requirements:
  • Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
  • Typically requires 2 years of related experience in clinical or general business experience. Supervisory experience preferred. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood is a plus.
  • Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities. Ability to understand and assess FDA regulations. Ability to maintain adequate levels of plasma collection and adhere to quality standards. Ability to motivate staff to achieve established goals and standards.
Benefits:

We offer a comprehensive package of benefits, including medical, pharmacy, dental, vision, disability insurance, life & AD+D insurance, Paid Time Off (PTO), 401K match of up to 5%, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. In this role, you will also be eligible to participate in the company's bonus program.

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