Customer Service Representative
7 days ago
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Round1 in Beavercreek, OH. As an Associate, you will play a key role in ensuring that our customers have a memorable experience while enjoying our bowling center, arcade, and other entertainment facilities.
**Job Summary**
This is a part-time position working up to 25 hours per week. The ideal candidate will have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and be passionate about delivering exceptional customer service.
**Responsibilities:**
- Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns
- Work effectively as part of a team to achieve sales and revenue goals
- Maintain a clean and safe working area, adhering to company policies and procedures
- Conduct alcohol and age restriction control in accordance with company policies
**Requirements:**
- High School diploma or equivalent required; 1-2 years of experience in hospitality, restaurant, or retail environment preferred
- Ability to work flexible hours, including evenings and weekends
- Physical stamina to stand and walk for extended periods, lift up to 100lbs with assistance
**Benefits:**
- Competitive hourly wage of $14.00
- 50% discount on food items per working shift
- 1 free beverage per working shift
- 90 minutes of bowling per week (shoes included)
- 1 hour of timeplay (non-prize) arcade games per week
**About Us:**
Round1 is a leading provider of family-friendly entertainment centers, offering a unique blend of bowling, arcade games, and dining experiences. Our mission is to create memorable experiences for our customers and provide a fun and engaging work environment for our employees.
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