Customer Service Representative

1 day ago


Dayton, Ohio, United States Waterco of the Central States, Inc. Full time

We are seeking a skilled Customer Service Representative to join our team at Waterco of the Central States, Inc.

Job Summary

The ideal candidate will possess excellent interpersonal and communication skills, with the ability to effectively interact with customers and provide solutions to their water treatment needs.

About the Role

This is a full-time position based in the Dayton, OH office, with occasional travel to area Culligan branches on an as-needed basis.

Key Responsibilities
  • Safely operate a Company vehicle in compliance with all state and federal DOT laws.
  • Complete scheduled service orders daily.
  • Perform equipment diagnostics, installation or removal on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
  • Represent the company through direct interaction with customers, communicating the status of equipment and providing solutions.
  • Collect payments upon completion of services and assist with collection of past due receivables.
Requirements
  • Valid driver's license.
  • High school diploma or equivalent.
  • Knowledge of the city area where you would be working.
  • Excellent interpersonal and communication skills (verbal/written).
Benefits
  • $22.00-$25.00/hour salary.
  • Medical, dental, vision, paid parental leave, 401K with company match, and outstanding company purchase discounts.
  • Company-provided training.
Working Conditions
  • Lift up to 100 pounds.
  • Drive for extended periods (2-3 hours).
  • Kneel/bend for extended periods of time.
Equal Opportunity Employer

Culligan by WaterCo is committed to a non-discriminatory employment policy, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.



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