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Account Manager

2 months ago

Bloomington, Illinois, United States SAHOURI INSURANCE & FINANCIAL Full time
Job Title: Account Executive

Sahouri Insurance & Financial is a leading insurance agency that has been serving domestic and international communities with success since 1970. We offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits and Private Clients.

Job Summary

We are seeking an experienced Account Executive to support our Commercial Lines – Real Estate department and deliver exceptional risk management solutions to our growing client base. The successful candidate will be responsible for managing a book of business comprised of middle markets-larger Property & Casualty insurance clients (within the Real Estate sector) with an emphasis on full client retention.

Key Responsibilities
  • Manage daily servicing of clients, including contract analysis, coverage and exposure analysis, endorsement activity, problem-solving, renewal management, preparation of quotes/proposals, and binding of coverage.
  • Assist Producers and account executives and other department staff in closing larger/complex new business as needed.
  • Responsible for managing new business and renewal workflows of the department account executives and account managers.
  • Review prior policies and analyze coverage for gaps and coverage enhancements for new business opportunities.
  • Create Broker of Record (BOR) letters and submit to carriers for acceptance.
  • Oversee and delegate tasks to team members, which includes account assistants, claims managers, accounting managers and Producers to assure the client's needs are met.
  • Perform all technical and clerical functions for the assigned book of business to assure the insurance service needs of individual clients are met.
  • Discuss and add new lines of coverage to existing accounts.
  • Maintain proficiency in all technical aspects of the position including policy review, limits, coverages, program design, solvency issues as well as excess & surplus lines placements.
  • Remarket and handle other renewal activities with the Account Manager/Account Executive/Producer.
  • Address client needs by communicating with the client, via computer, phone, or face-to-face interaction, and ensure that all appropriate resources are being utilized.
  • Develop and maintain complete, accurate, and timely data in EPIC according to NFP Standards, Policies & Procedures.
Requirements
  • Required minimum of 8-10 years in Commercial Property & Casualty insurance agency along with comprehensive understanding of all Property & Casualty insurance coverages, underwriting, and rating concepts.
  • Required minimum of 5+ years of experience in successfully managing a team of experienced commercial P&C service staff.
  • Higher education designation (CPCU, ARM, CIC, CRM) is strongly preferred.
  • Bachelor's degree required.
  • Experience with compliance, forecasting, annual audits and reporting.
  • Professional presentation skills required.
  • Knowledgeable about real estate industry trends, new product information, legislation, coverages and technology to continuously improve performance.
  • Although this position will be primarily responsible for internal management functions and operations, previous sales management experience and a willingness to mentor Producers is a must.
  • This position will require some travel and will be client facing as needed.
  • Must be able to lead by example, show a professional winning attitude always and earn the respect of our staff by demonstrating fairness and competence.
  • Excellent verbal and written communications skills, working knowledge of Agency Management Systems, proficiency with office software applications, etc. is assumed.