Field Service Specialist

2 weeks ago


Mitchell IN, United States Cable ONE Full time

Join Our Team as a Field Service Specialist

If you have never considered a career as a Field Service Specialist, now is the perfect time to explore this opportunity. If you enjoy working outdoors, driving vehicles, engaging with clients, and pursuing continuous learning, Cable One could be your ideal workplace.

We actively encourage women and veterans to apply for this position.

This role comes with a comprehensive training program that includes both individual and group sessions. Our Field Service Specialists are equipped with a company vehicle and all necessary tools to excel in their roles. We also provide uniforms, covering everything from hats to boots.

Benefits:

  • 20 days of Paid Time Off (PTO) annually
  • Medical benefits starting on your first day
  • 401K matching up to 5%
  • Generous tuition reimbursement that increases with tenure

At Cable One and our family of brands, we prioritize keeping our customers and associates connected to what matters most.

For Our Associates, This Means:

  • A fulfilling and rewarding career
  • Respect for the communities we serve
  • A focus on health and wellness
  • Excellent work/life balance
  • An open and inclusive workplace

Utilize your training to operate electronic testing equipment and online diagnostic tools to troubleshoot service interruptions, diagnose and repair performance issues, and resolve all challenges from customer equipment to the first distribution amplifier.

You will proactively suggest service upgrades and educate customers on their equipment.

This position also entails the expectation to undertake additional responsibilities that support our mission, uphold our Brand Principles, and align with our Organizational Values.

Flexibility is key, as you may need to work overtime and be on-call as required.

Applicants should have at least 3 months of customer service or related experience. Our customers rely on you to help them stay connected to what matters most.

At Cable One and our family of brands, we value the contributions of our associates and offer an excellent benefits package to recognize their importance, including:

  • Medical, dental, and vision plans starting upon employment
  • Life insurance options
  • Paid time off for vacation, holidays, and personal/sick days
  • Group Legal plan with Identity Theft Protection
  • Tuition reimbursement (up to $5,250 in the first year)
  • Complimentary cable and internet services for associates in serviceable areas

We are committed to supporting various organizations in our community.

Diversity is integral to the communities we serve and among the associates dedicated to our success.

At Cable One and our family of brands, we believe that our unique talents, backgrounds, and perspectives combine to create an unstoppable force.

Safety Commitment:

We are dedicated to ensuring the safety of our associates and customers. Individuals in DOT regulated positions must meet the requirements of our DOT program, including passing a road test, safety review, drug testing, and physical examination.

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability.



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