Port Service Technician
4 days ago
About the Role:
We are seeking a skilled Port Service Technician to join our team at Konecranes Nuclear Equip and Services LLC. As a key member of our service team, you will be responsible for performing maintenance and inspections on various types of cranes, including Rubber Tyred Gantry (RTGs), Ship to Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, and Level Luffing cranes.
Key Responsibilities:
• Conduct extensive on-site electrical, electronic, and mechanical troubleshooting to determine the cause of equipment malfunctions and establish necessary repairs.
• Perform on-site repairs on customers' cranes in conjunction with planned repairs as part of customers' maintenance contracts, in response to service calls, or on emergency calls due to equipment breakdowns.
• Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our industry.
• Complete all daily paperwork required accurately and completely.
• Document and log any quotations provided to customers (either verbal or written) and generate a document or copy of the quote for use as a follow-up sheet.
• Review with the customer all repairs performed and obtain their signature on the daily service report indicating their acceptance of proper and completed work.
• Maintain a professional appearance and image at all times.
• Maintain all company equipment and assets in proper working order and neat or clean.
• Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.
• Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle.
• Accountable for all company-issued tools, ladders, and inventory levels assigned to you.
• Responsible for generating sales and service leads during service calls and identifying the proper Konecranes personnel of the customers' need and level of interest.
• Develop a thorough working knowledge of our service literature, service policies, and labor rates.
• Provide customers with a Safety Summary on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer.
• Maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
• Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders, and developing a good working knowledge of local vendors and vendor-stocked parts.
• Responsible for working a fair share of any 24-hour call and overtime necessary, divided as equally as possible by the service supervisor.
• Complete a Safety Audit on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer's premises.
Requirements:
• Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience.
• Minimum one (1) year experience involving electrical and electronic troubleshooting and repair.
• Must have good mechanical aptitude.
• Must have and maintain a good driving record, including a valid driver's license.
• Must be willing and able to work off the ground.
• Must be willing and able to work overtime and out of town, as necessary.
• Must be willing and able to work in demanding work environments.
About Konecranes:
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle, and move what the world needs.
Equal Opportunity Employer:
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
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