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Community Disaster Program Manager

2 months ago


Hyannis, Massachusetts, United States American Red Cross Full time
Job Description:

We are seeking a highly skilled and dedicated Community Disaster Program Manager to join our team at the American Red Cross. As a key member of our disaster response team, you will play a critical role in ensuring the effective implementation of disaster cycle services programming throughout our assigned geographic area.

Key Responsibilities:
  • Lead and support a diverse volunteer team responsible for disaster response, community preparedness, recovery, and planning and readiness.
  • Implement disaster cycle services activities within assigned geographic area or specific functional activities within the region.
  • Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
  • Engage community partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
  • Manage in a matrix environment with internal partners, including employees and volunteers.
  • Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization.
  • Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
Requirements:
  • Bachelor's degree required, or equivalent combination of education and related experience required.
  • Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service.
  • Valid Driver's License.
  • Excellent interpersonal, verbal, and written communication skills.
  • Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
  • Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
  • Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work outside of regular duty hours including nights and weekends.
Benefits:
  • Medical, Dental Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting at 15 days a year; based on FLSA status and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with 5% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Short + Long Term Disability and Insurance.
  • Service Awards and recognition.