Customer Service Ambassador
2 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Good Shepherd Health Care. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our patients, answering their inquiries, and collecting payments/co-payments in a timely and efficient manner.
Key Responsibilities
- Provide superior customer service to patients, answering their inquiries and resolving their concerns in a professional and courteous manner.
- Collect payments/co-payments from patients in a timely and efficient manner, ensuring that all necessary information is gathered and documented.
- Assist with patient inquiries in person or via phone, providing accurate and timely information to meet their needs.
Requirements
- High School Diploma or equivalent preferred; Associates Degree in Business Administration or equivalent desired.
- Minimum of 2 years hospital experience preferred; bilingual and/or English-Spanish speaking preferred.
- Ability to work with culturally diverse population and provide exceptional customer service in a fast-paced environment.
About Us
Good Shepherd Health Care is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.
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