Customer Service Ambassador

2 weeks ago


Hermiston, Oregon, United States Good Shepherd Health Care Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Good Shepherd Health Care. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our patients, answering their inquiries, and collecting payments/co-payments in a timely and efficient manner.

Key Responsibilities

  • Provide superior customer service to patients, answering their inquiries and resolving their concerns in a professional and courteous manner.
  • Collect payments/co-payments from patients in a timely and efficient manner, ensuring that all necessary information is gathered and documented.
  • Assist with patient inquiries in person or via phone, providing accurate and timely information to meet their needs.

Requirements

  • High School Diploma or equivalent preferred; Associates Degree in Business Administration or equivalent desired.
  • Minimum of 2 years hospital experience preferred; bilingual and/or English-Spanish speaking preferred.
  • Ability to work with culturally diverse population and provide exceptional customer service in a fast-paced environment.

About Us

Good Shepherd Health Care is a leading healthcare provider dedicated to delivering exceptional patient care and service. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.



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