T-Mobile Retail Sales Representative
4 weeks ago
Retail Sales Representatives at T-Mobile are customer-focused professionals who excel in providing exceptional service and sales experiences to our customers. They possess a strong understanding of T-Mobile products and services, and are skilled in building relationships with customers to meet their needs and exceed their expectations.
Key Responsibilities:
- Assist and sell to customers, providing a personalized experience and building loyalty through:
- Approaching customers with confidence and assessing their needs and concerns by building a genuine relationship.
- Building trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
- Assessing and recommending the right plan for customers, while taking a hands-on approach to assure success through the customer on-boarding process.
- Knowledgeable in finding the right-fit for customers' correct phone, mobile technology, and rate plan package.
- Approaching service and sales needs with composure, integrity, and compassion.
- Becoming skilled through training and development to become an operational, customer service, and sales expert:
- Obtaining or receiving merchandise, totaling bills, accepting payments, and making change for customers in a retail T-Mobile Store.
- Performing all required opening and closing duties.
- Meeting and exceeding monthly revenue and profit targets.
- Researching and memorizing T-Mobile's products and services lineup.
- Utilizing excellent training to become a Mobile Expert.
- Supporting the team, keeping the store looking its best, and making sure knowledge of T-Mobile technology is up to date.
- Consistently acting in the best interest of the company.
T-Mobile offers a comprehensive array of valuable benefits to protect your health, your family, and your way of life. As a part-time employee, you'll enjoy:
- 401(k) Retirement Savings
- No Cost Mental Health Program
- Daily Pay
- Discounted T-Mobile Cellular Service
The pay range for this role is $39.18 per hour, with potential commission.
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