Service Planner I

1 month ago


Chicago, Illinois, United States Chicago Transit Authority Full time
Job Summary

We are seeking a highly skilled Service Planner I to join our team at the Chicago Transit Authority. As a key member of our operations team, you will play a critical role in monitoring and analyzing transit service levels to identify opportunities for improvement.

Key Responsibilities
  • Monitor and analyze service levels and ridership trends to inform data-driven decision making.
  • Develop and implement new service plans, including route-level and system-wide studies, using GIS software and other planning tools.
  • Prepare written reports, funding proposals, and presentations to communicate transit service information to stakeholders.
  • Collaborate with Bus Operations staff to research service issues and develop solutions.
  • Conduct fieldwork and research to gather information on CTA facilities, operations, and service.
Requirements
  • Bachelor's degree in Urban Planning, Architecture, Public Policy, Urban Design, Transportation Planning, Geography, Engineering, Logistics, or related field.
  • Master's degree preferred.
  • Working knowledge of transit planning fundamentals, including economic and schedule-related analysis.
  • General knowledge of CTA bus and rail system and service area.
  • Research and data analysis skills, including proficiency in Microsoft Excel and GIS software.
Working Conditions

This is a general office environment position with occasional fieldwork required. May be exposed to field conditions when traveling to CTA bus garages, rail terminal, and shops.


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