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Customer Service Representative

1 month ago

Columbus, Ohio, United States Great Lakes Hyundai of Dublin Full time
Dynamic Receptionist Opportunity

We are seeking a highly skilled and friendly Receptionist to join the Great Lakes Auto Group team. As the first point of contact for customers and visitors, this individual will be responsible for providing exceptional customer service and support to the team.

Key Responsibilities:

  • Welcomes visitors and customers by greeting them in person and on the telephone; answering or referring inquiries
  • Maintains customer service standards by monitoring and evaluating visitor experiences
  • Directs visitors by maintaining employee and department directories; giving instructions
  • Maintains security by following procedures; monitoring logbook
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
  • Contributes to team effort by accomplishing related results as needed

Requirements:

  • High School Diploma or equivalent
  • One year of customer service experience in a professional environment
  • Excellent customer service skills
  • Strong organizational and time management skills
  • Knowledge of Microsoft Office Suite
  • Ability to interact effectively with team members and customers
  • Effective communication and interpersonal skills

Benefits:

We offer competitive benefits, including Medical, Dental, Vision, 401k, Life insurance, Paid Time Off (Vacation, Sick, and Personal Days), and other benefits. Candidate MUST have weekend and evening availability.

EEOC Statement:

Great Lakes Auto Group is an equal opportunity employer and does not discriminate based on gender, race, religion, age, sexual orientation, gender identity, genetic information, citizenship, veteran status, or any other category protected by law.