Collection Manager

3 days ago


Dallas, Texas, United States ProCollect Full time
Job Title: Collection Specialist

ProCollect is seeking a highly motivated and results-driven Collection Specialist to join our team. As a Collection Specialist, you will be responsible for working with consumers to resolve past due accounts in a professional and courteous manner.

Responsibilities:
  • Work with consumers to resolve past due accounts via phone
  • Handle escalated calls and maintain accurate collection notes
  • Provide general supervision and training to the collection floor
  • Operate a collections database in a Windows-based operating system
  • Communicate professionally with consumers and team members
  • Coordinate supervisor duties and evaluate employee performance
  • Assist with interviews and implement company policies and procedures
Requirements:
  • Strong verbal and written communication skills
  • Goal-oriented and able to meet daily, weekly, and monthly goals
  • Punctual and dependable
  • Ability to thrive in a fast-paced quota-driven work environment
Benefits:
  • Base salary and uncapped commission
  • $1,500 sign-on bonus
  • Full benefits package including medical, dental, vision, and supplement insurance plans
  • 50% of major medical insurance paid by ProCollect
Job Type:

Full-time

Pay:

$35,000.00 per month


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