Construction Warranty Manager

3 days ago


Raleigh, North Carolina, United States Huff Consulting Full time
Job Title: Construction Warranty Manager

Huff Consulting is seeking a skilled Construction Warranty Manager to oversee the resolution of warranty claims for residential construction projects. This role requires strong knowledge of building codes, residential construction processes, and materials, as well as excellent communication and customer service skills.

Key Responsibilities:
  • Warranty Claims Management: Review and respond to warranty claims from homeowners or clients, coordinate with contractors and internal teams to address and resolve claims in a timely manner.
  • Quality Assurance and Inspections: Inspect repair work to ensure it meets company standards and building codes, conduct assessments of warranty-related issues to determine necessary repairs, and perform hands-on repairs for minor issues.
  • Repair Work Management: Ensure all work orders are completed to satisfaction and within the required time frame, address any deficiencies in repairs and provide guidance to contractors to meet standards.
  • Project and Contractor Coordination: Work with the construction team to address recurring issues and recommend preventive measures, develop strong relationships with subcontractors to ensure high-quality repairs and reliable work.
  • Compliance and Standards: Ensure all repairs comply with local building codes and company quality standards, stay up-to-date with industry best practices and safety protocols.
Qualifications:
  • Experience: 3-5 years of experience in residential construction, with hands-on repair skills.
  • Education: High school diploma or equivalent; certifications in construction management or related fields are a plus.
  • Skills: Strong knowledge of building codes, residential construction processes, and materials, ability to perform minor repairs, excellent communication and customer service skills.
  • Physical Requirements: Ability to lift and carry up to 50 pounds, work in various weather conditions, and perform manual labor as needed.
Additional Requirements:
  • Licenses/Certifications: Valid drivers license and a clean driving record.
  • Bilingual Skills: Proficiency in both English and Spanish is preferred but not required.

This role offers a blend of management responsibilities and hands-on work, making it ideal for someone with strong construction knowledge and customer service skills.



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