IT Technician II

4 weeks ago


New Paltz, New York, United States The Institute for Family Health Full time
Job Summary:

The Institute for Family Health is seeking a skilled IT Technician II to provide onsite and remote support and maintenance of our computing environment. The successful candidate will be responsible for installing, diagnosing, repairing, maintaining, and upgrading all hardware, business software, and equipment to ensure optimal computing performance.

Key Responsibilities:

Provide timely and effective support for computer hardware, operating systems, networks, and applications at various Institute locations

Install and configure computer desktops, laptops, printers, mobile devices, and applications

Troubleshoot and resolve computer and network issues both remotely and onsite

Participate in the implementation and testing of new hardware and applications

Create documentation for publication on the IT Knowledgebase

Maintain IT assets as part of an asset management program

Requirements:

A.S. or B.S. in a technical field or a relevant combination of education and technical experience

CompTIA A+ certification (extensive experience may be considered in lieu of certification)

2+ years of experience working in a professional environment

Valid driver's license and car

Preferred Qualifications:

CompTIA Network+ certification

Certification in related subject matter

Bi-lingual Spanish

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