IT Technician II
4 weeks ago
The Institute for Family Health is seeking a skilled IT Technician II to provide onsite and remote support and maintenance of our computing environment. The successful candidate will be responsible for installing, diagnosing, repairing, maintaining, and upgrading all hardware, business software, and equipment to ensure optimal computing performance.
Key Responsibilities:
Provide timely and effective support for computer hardware, operating systems, networks, and applications at various Institute locations
Install and configure computer desktops, laptops, printers, mobile devices, and applications
Troubleshoot and resolve computer and network issues both remotely and onsite
Participate in the implementation and testing of new hardware and applications
Create documentation for publication on the IT Knowledgebase
Maintain IT assets as part of an asset management program
Requirements:
A.S. or B.S. in a technical field or a relevant combination of education and technical experience
CompTIA A+ certification (extensive experience may be considered in lieu of certification)
2+ years of experience working in a professional environment
Valid driver's license and car
Preferred Qualifications:
CompTIA Network+ certification
Certification in related subject matter
Bi-lingual Spanish
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