Property Claims Specialist

15 hours ago


San Antonio, Texas, United States Allcat Claims Service Full time
PROPERTY CLAIMS SPECIALIST

We are seeking a detail-oriented and organized Property Claims Specialist to join our dynamic team at Allcat Claims Service.

In this role, you will be responsible for investigating, assessing, and managing claims related to water damage that is not weather-related, ensuring timely and accurate resolution of claims.


JOB RESPONSIBILITIES:
Provide initial contact with insureds to acquire claim specifics
Secure recorded statements as needed for thorough claim investigation
Conduct thorough investigations of non-weather-related water damage claims
Evaluate damages, review policy coverage, and determine claim validity
Prepare detailed reports and documentation to support claims processing
Collaborate with policyholders, contractors, and other stakeholders to gather information and resolve claims
Negotiate settlements and communicate findings to policyholders and internal teams
Stay updated on industry regulations, trends, and best practices in claims adjustment
Provide exceptional customer service and support throughout the claims process

QUALIFICATIONS:
High School Diploma or GED
Current Florida adjuster license
Minimum 24 months proven experience as a property adjuster handling Non-weather Water claim losses
Advanced property construction knowledge
Strong analytical skills with attention to detail
Excellent communication and interpersonal skills
Excellent written communication
Ability to manage multiple claims and prioritize effectively
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word

PREFERRED REQUIREMENTS:
Experience with NWW claim handling with large Florida carrier(s)
3+ year proven experience as a property adjuster handling Non-weather Water claim losses
College degree
Demonstrated proficiency in Xactimate
Advanced knowledge of homeowner and dwelling policy forms
Prior customer service experience

COMPENSATION:

This position offers a competitive compensation plan based on production, allowing you to earn based on the volume and quality of claims processed.

Your earnings potential is directly tied to your performance.

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