Front Desk Team Member

1 day ago


Arlington, Virginia, United States FirstService Residential Full time

About Us

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FirstService Residential is a leading property management company dedicated to delivering exceptional service and value to our clients. We are committed to creating a positive and supportive work environment that fosters growth and development.

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Job Description

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This is a 40-hour a week full-time position requiring attention to detail, strong organizational skills, and the ability to multitask in a fast-paced environment. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to maintain confidentiality when handling sensitive information.

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Responsibilities:

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  1. ">
  2. Provide exceptional customer service to residents and guests">
  3. Meet and greet residents, check guests and service providers in/out">
  4. Understand and react to emergency response and access control procedures">
  5. Maintain accurate daily logs, records, and forms">
  6. Assist with general concierge services and perform administrative clerical work">
  7. Walk the building premises as directed for monitoring purposes">
  8. Monitor and control access to the building">
  9. Resolve and follow-up on all complaints/issues, escalating to supervisor if necessary">
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Qualifications:

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  • High school diploma or equivalent required; bachelor's degree preferred">
  • Basic knowledge of Microsoft Applications, especially Outlook, Word, and Excel">
  • Strong communication and interpersonal skills required">
  • Able to lift 30-50lbs and stand/sit for long periods">
  • Must have the ability to work extended/flexible hours, weekends, and attend Board meetings">
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Salary:

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$17.20/hour



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