Concierge Team Member

2 days ago


Arlington, Virginia, United States Hilton Hotels Corporation Full time

Job Summary

We're looking for a skilled Guest Service Agent to join our team at Hilton Hotels Corporation. As a key member of our front desk team, you'll be responsible for providing exceptional customer service and ensuring a smooth guest experience.

Main Responsibilities

  1. Greeting guests and completing the registration process in a timely and efficient manner
  2. Assisting guests with check-out, addressing any concerns or issues they may have
  3. Providing accurate and helpful information about hotel amenities, services, and local attractions
  4. Using up-selling techniques to promote hotel services and facilities, driving revenue growth and increasing room occupancy
  5. Responding to guest inquiries and requests in a professional and courteous manner

About Our Company

Hilton Hotels Corporation is a leading global hospitality company, renowned for its commitment to excellence and customer satisfaction.

Salary Information

The estimated annual salary for this role is between $38,000 and $48,000, based on location and experience.


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