Front Desk Associate

1 day ago


Arlington, Virginia, United States Planet Fitness Full time

We are seeking a Customer Service Specialist to join our team at Planet Fitness. As a front desk associate, you will be the first point of contact for our members and will play a crucial role in delivering exceptional customer service.

Your responsibilities will include:

  • Providing support to members during their visits.
  • Assisting with membership sales and renewals.
  • Managing member accounts and updating information as needed.
  • Responding to member inquiries and resolving issues in a timely and professional manner.
  • Cleaning and maintaining the club's facilities.

To succeed in this role, you will need excellent communication and interpersonal skills, be punctual and reliable, and have a strong work ethic.

Estimated Salary: $42,000 - $60,000 per year (based on location and experience)


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