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Customer Service Associate

2 months ago


Grand Rapids, Michigan, United States Daniel Vanderlaan - State Farm Agent Full time
Job Overview

Position Summary
A successful State Farm Agent is looking for a qualified professional to fill the role of Office Representative - State Farm Agent Team Member. We are in search of a dynamic individual who is passionate about contributing to our business growth through meaningful conversations and exceptional customer service. If you are a driven self-starter who excels in a fast-paced setting, this position offers a fulfilling career with significant income and advancement opportunities.

Key Responsibilities
  • Utilize a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange meetings, identify client requirements, and promote suitable products and services.
  • Exhibit a strong work ethic with unwavering dedication to success every day.
What You Will Receive
  • Hourly compensation plus commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
Qualifications
  • Genuine interest in marketing products and services tailored to client needs
  • Exceptional communication abilities - written, verbal, and listening
  • Strong organizational skills
  • Self-motivated and proactive
  • Ability to work collaboratively in a team setting
  • Capability to deliver presentations to prospective clients
  • Skill in conducting interviews within the office
  • Aptitude for assessing client needs and conducting effective interviews
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you are determined to succeed and envision yourself in this role, we encourage you to complete our application process. We will reach out to you regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.