Pharmacy Customer Service Associate

4 days ago


Grand Rapids, Michigan, United States Walgreens Full time
Job Description

As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers. Your primary focus will be on providing assistance with pharmacy services, including answering questions, resolving issues, and processing prescriptions.

Key Responsibilities:

  • Provide customer service and support in the pharmacy area, including answering questions and resolving issues.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs.
  • Verify medicine is correct and check for possible interactions.
  • Assist pharmacists in scheduling and maintaining work flow.
  • Report prescription errors to the pharmacist on duty and adhere to company policies and procedures.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills for filling prescriptions accurately.
  • Prefer good computer skills.

About Walgreens:

Walgreens is a leading pharmacy chain with a commitment to providing exceptional customer service and quality products. As a Pharmacy Customer Service Associate, you will be part of a team dedicated to making a difference in the lives of our customers.



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