Member Relationship Specialist

1 month ago


Tulsa, Oklahoma, United States Oklahoma Central Credit Union Full time
About the Role

Oklahoma Central Credit Union is seeking a highly skilled Member Relationship Specialist to join our team at our Garnett branch. As a key member of our team, you will be responsible for providing exceptional service to our members, introducing them to new products and services, and maintaining existing accounts.

Key Responsibilities
  • Interact with members and potential members to provide accurate and personalized service
  • Identify and resolve member service, loan, and deposit account issues
  • Originate loans, open new accounts, and process member transactions
  • Cross-sell credit union products and services based on member needs
  • Balance daily transactions and assist in cash, merchandise, vault, recycler, and ATM functions
  • Contribute to branch and credit union goals and objectives
  • Handle member transactions, including deposits, withdrawals, and money transfers
  • Regularly communicate with members to advise of products and services beneficial to their financial well-being
Benefits
  • Competitive pay and benefits package
  • Work-life balance and flexible scheduling
  • 401(k) retirement plan and generous PTO
  • Best-in-class healthcare coverage and community service opportunities
Requirements
  • High school diploma or higher
  • One or more years of similar experience in a financial institution
  • One or more years of customer service and/or sales experience

Oklahoma Central Credit Union is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to providing a safe and inclusive work environment for all employees and members.



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