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Patient Access Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth registration process.
Key Responsibilities- Registration and Scheduling: Verify patient demographics, insurance information, and medical history; schedule appointments and procedures; and coordinate with healthcare providers and staff.
- Medical Records Management: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
- Communication and Customer Service: Respond to patient inquiries, resolve issues, and provide clear instructions and information.
- Administrative Tasks: Perform data entry, manage supplies, and maintain a clean and organized workspace.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Experience: Minimum of two years' experience in a healthcare setting, preferably in patient access or registration.
- Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; and proficiency in medical terminology and computer software.
Trinity Health offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome diverse candidates to apply.
