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Web Operations Coordinator

2 months ago

Batavia, Illinois, United States Suncast Full time
Web Operations Coordinator will collaborate closely with marketing and cross-functional teams to ensure that website initiatives align with broader marketing goals. The primary responsibilities of the Web Operations Coordinator include maintaining and enhancing the company's online presence to effectively support branding, promotions, and marketing efforts. This role involves ongoing evaluation of the website for updates and performance improvements.

Key Responsibilities:

The following tasks are essential to this position. Additional responsibilities may be assigned as needed.
  • Manage the daily functions of the company's website, ensuring it remains current, visually engaging, and user-friendly. Collaborate with web developers to implement updates and modifications to the site.
  • Utilize a project management system to oversee website-related initiatives across the organization, coordinating schedules and deliverables.
  • Supervise the addition and modification of products on the website, ensuring that information is accurate and that assets are updated in accordance with website style guidelines.
  • Analyze website performance using analytics tools, collect insights, and prepare reports to identify areas for enhancement.
  • Continuously evaluate and improve the website's user experience by conducting usability assessments and integrating feedback.
  • Assist in the integration and management of e-commerce features, ensuring seamless transactions and secure payment processing.
  • Quickly address technical issues, collaborate with IT teams, and provide assistance to users facing challenges on the website.
Qualifications:
  • Bachelor's degree in graphic design, marketing, digital media, or a related field.
  • 3-5 years of experience in digital marketing, web management, or similar roles.
  • Proficiency with graphic design software such as Adobe Creative Suite, particularly Photoshop and Illustrator.
  • Familiarity with content management systems (CMS) and web analytics tools.
  • Strong grasp of SEO principles and best practices.
  • Comprehensive understanding of web design principles, user experience, and content management systems.
  • Experience using project management and ticketing systems to prioritize and manage tasks effectively.
  • Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
  • Detail-oriented with a proactive approach to identifying and resolving website challenges.
  • Analytical mindset, capable of interpreting website analytics and performance metrics.
  • Familiarity with HTML, CSS, and basic web development concepts is advantageous.
  • Creative mindset with a passion for staying informed about industry trends and emerging technologies.
  • Strong organizational skills, including file management and image preparation, with an understanding of file sizes and formats.
Additional Information:
  • Job Family: Marketing
  • Pay Type: Salary