Seasonal In-Room Dining Order Taker

1 day ago


San Francisco, California, United States AccorHotel Full time

Job Summary:

We are seeking a highly skilled and enthusiastic Seasonal In-Room Dining Order Taker to join our team at AccorHotel. As an In-Room Dining Order Taker, you will play a vital role in providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide Professional Service: Consistently offer friendly, engaging, and professional service to guests, ensuring their needs are met and exceeded.
  • Menu Knowledge: Have full knowledge of beverage lists, menu items, garnishes, contents, and preparation methods to assist guests with their orders.
  • Order Taking: Record guest orders accurately and efficiently, honoring all special requests and maintaining proper telephone etiquette.
  • Teamwork: Work cohesively with the In-Room Dining team to ensure seamless service and a positive guest experience.
  • Communication: Possess excellent communication and organizational skills to effectively interact with guests, colleagues, and management.

Requirements:

  • Previous Service Experience: Previous experience in a service-oriented role, preferably in the hospitality industry.
  • Point of Sale System Experience: Previous experience with Point of Sale systems is an asset.
  • Physical Demands: Constant standing and walking throughout shift, lifting and carrying items up to 50lbs, and using hands and fingers skillfully and easily.

Accommodations:

Accommodations will be provided for the duration of the seasonal position.



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